FAQ | Ascent Yard Care

Frequently Asked Questions

Do you provide maintenance?

Yes our expert three man crew provides biweekly maintenance services across Greater Victoria. With biweekly maintenance you get the skills and expertise of the Ascent Yard Care crew applied to you lawns, gardens, trees and hedges, keeping your property looking its best in every season.

How do you charge?

Biweekly maintenance is charged by the hour. Projects are quoted with a fixed price and specific scope of work. For a free in-person assessment or quote please fill out our quote form.

How far booked out are you?

Your free quote will be provided in 3-5 business days, once the quote is approved we are scheduling clients 2-4 weeks out.

Do you serve my area?

Greater Victoria, Sidney, the Highlands, Metchosin, Sooke, North Saanich, Oak Bay and beyond.

I want to improve my yard but I'm not sure where to start.

Jake will tour your property with you to discuss the details and pricing of your project and provide recommendations.

Do you care for acreages?

Ascent has your acreage covered with our equipment, work ethic and expertise we provide maintenance, project work and on-demand service to large properties.

Do you provide other services like power washing, gutter cleaning, and holiday lighting?

We offer these services to maintenance clients only.

How many people are on the crew?

Three to four team members are present for all jobs.

Is organic herbicide safe?

Our organic herbicide has no soil activity, no run-off and will not kill other plants. Our eco-friendly organic herbicide eradicate weeds and invasive plants. Ascent Yard Care is a certified organic herbicide applicator recognized by the province of British Columbia.

Do you haul away the debris?

We haul away the cuttings and debris using a wood chipper or trailer depending on the project. We can also haul away or chip existing piles garden waste on your property.

Do you require a down payment?

We do not require a down payment on most projects.

What time of year should the work be done?

Some plants should be pruned as specific times of year and some projects are best done in the spring or fall. Please fill out the quote form at the bottom of this page for a free in-person assessment.

Can tree pruning and garden work be done during the winter?

Winter is the best time for tree pruning as trees are dormant, meaning they are not actively growing. Trees pruned in the winter do not bleed sap and heal their cuts faster. Deciduous trees have dropped there leaves, making navigating the canopy easier. Garden projects done in the winter benefit from more space in the garden, without annuals, bulbs and tender growth to work around.


GET IN TOUCH

Tell us about your project, how you heard about us, and where you're located. We read every message.
* Jake usually responds within 15 minutes

What to Expect

Schedule a Meeting

Schedule a date and time for a free in-person meeting and assessment.

In-Person Meeting

We get to know your goals, your property and specific needs.

The Quote

Receive a quote or estimate including a detailed work order and the proposed date and time for the work to take place.

Work Date

We review your project as a team to get up to date on the details and specifics of the work before we step foot on your property. When the work is complete, we leave your property clean and tidy.

Maintenance

Get priority service for projects, free check ups from your Arborist and Horticulturist and free garden waste disposal with the same skilled team tending to your property every week.

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Testimonials

Rated 5 stars by 120 customers.

The crew from Ascent are efficient, responsive to our needs and friendly. I recommend anyone switch to Ascent for tree work, hedge trimming or other landscaping.

Doug Macdonald Google Reviews

Ascent Yard Care exceeded my expectations. The team completed more work in two days then I could have in a month. The most positive thing about Ascent is their strong communication skills and following through.

Ken Jones Google Reviews

At first, I was skeptical. Could they actually deliver on their reputation? The answer is yes. 100 times yes. We love Ascent Yard Care.

Susan Lupu Google Reviews